Shipping and Delivery

Free Delivery Applies To All Orders
 
 Self-Collect
You can collect your order from the Cape Town warehouse by selecting the "Self-Collect" delivery method on checkout.
You will receive an email confirmation when your order is ready for collection. You will be required to provide this email confirmation when collecting your order.
The warehouse is located at 18B Dawn Road, Montague Gardens, Cape Town (Monday to Friday 08h30 – 16h30 excluding public holidays).
 
Delivery Times
Main Centres: 3 – 5 Business Days
Regional Areas: 4 – 7 Business Days
Remote Areas: 5 – 10 Business Days
Please note that these delivery times are estimations and that there may be unexpected delays. Orders may also take longer to be delivered during peak periods such as Black Friday or Christmas.
 
High Risk Area Delivery
Some delivery addresses may be deemed high risk by our nominated couriers. In such circumstances the courier may require you to collect your order from a nearby deemed safe delivery point (e.g SAPS, Shopping Centre). You will be notified directly by the courier company if this is the case for your order.
 
International Orders
Currently we do not ship outside of South Africa.
 
Order Tracking
To track your order, please login to your account and click on the relevant order number.  
 
More Assistance
Please contact orders@memoo.co.za for more assistance.